FAQ

What is a microchip?

Microchips are small transponders, about the size of a grain of rice. Each chip is implanted under a pet’s skin, typically around the shoulder blades. Click here to learn more about microchips

How does a microchip work?

Each microchip will contain a unique ID number that identifies an animal once scanned by a compatible scanner. It is usually a veterinarian or shelter who contacts the microchip’s database registry and receives the details of the pet owner. For microchips to work properly, you must register the microchip(link to registration page) and keep your contact information up-to-date on the site it’s registered with.

What happens once someone finds my pet?

If your pet is brought to an animal shelter, it is immediately scanned for a microchip. This helps the shelter figure out if the animal has an owner or not. Remember, shelters usually have a lot on their hands already. If they can get an animal back to their owner, it’s a win-win for everybody.

Does Microchipping hurt my pet?

The short answer is usually not. Most animals tolerate having their chip implanted extremely well.

Should I get an ID tag on my pet’s collar?

Animal collars and tags are subject to getting lost or destroyed when a pet goes missing. Having a pet collar with an ID can help ensure that the Pet’s ID is seen, but it should never replace a microchip and microchip's registration.

What if my location or contact details change?

If you change locations or your phone number changes, make sure to update that in the company so that your information remains up to date in the database registry. Remember, a microchip is essentially useless unless your contact information is current and accurate.

Where do I get a microchip?

Microchips are available at veterinary offices and shelters or they can be purchased online(link to MPC purchase). Most shelters place a microchip in all of their animals when they get adopted, so if you got your pet from a shelter, chances are he already has a microchip.

What if your pet is re-homed?

If you rehome your pet, you will need to update this information in the pet . The new guardian will then need to update the contact information.

Prevent your pet from becoming one of the many unidentified pets at shelters by ensuring they all wear a collar, an ID tag and have a microchip. No matter how careful you are, you can never be completely sure that your animal won’t escape and get lost. Take every precaution to insure that if your pet gets lost, he has the best chance of coming home to you.

If you have any questions or concerns, you should always visit or call your veterinarian -- they are your best resource to ensure the health and well-being of your pets.

What do I do if my lost pet is found in another state? Determine a meeting spot for your pet to be picked up. If your pet is found far away enough, and you are a premium member, you are eligible for MPC pet transpor

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